ge66's Privacy Policy

Definitions and Applicability

For the purposes of this Policy, the following terms have the meanings set out below:

• Personal Information: Any information that is capable of identifying a specific individual, directly or indirectly, such as name, address, email, mobile number, and financial information.
• Processing: Any operation performed on data, including collection, storage, modification, use, transfer, or deletion.
• Platform: The ge66.lat website and all services operated under it.
• Cookie: A small data file stored on the user's device that improves the functionality of the platform.

This Policy applies to all users located in Bangladesh who use ge66's services. Persons under the age of 18 and those under the age of 21 are not eligible to use our platform.

What Information We Collect

ge66 may collect the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and national identity card number provided at the time of registration
• Contact information: mobile number and email address
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Details of documents submitted for identity verification

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Browsing activity on the platform, page visit times, and session information
• Information obtained from cookies and similar tracking technologies
• Login time and login source

2.3 Transaction Information

• Deposit and withdrawal history
• Records of betting and gaming activity
• Details of bonus and promotion usage

Purpose of Data Collection

ge66 uses your information for the following legitimate purposes:

1. Account Management: Completing registration, verifying identity, and ensuring account security.
2. Payment Processing: Carrying out secure transactions for receiving deposits and processing withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels.
3. Meeting Legal Obligations: Complying with applicable laws, regulations, and regulatory directives; preventing money laundering and detecting fraud.
4. Customer Service: Providing support via 24/7 live chat and email, resolving complaints, and improving service quality.
5. Security and Fraud Prevention: Detecting and preventing unauthorized access, spam, and suspicious activity.
6. Responsible Gaming: Monitoring addiction risk, managing self-exclusion processes, and taking necessary steps to protect user wellbeing.
7. Service Improvement: Conducting analysis to improve the platform's functionality, content, and user experience.

Sharing and Disclosure of Information

ge66 does not sell your personal information to any third party. However, information may be shared in the following circumstances:

4.1 Authorized Third Parties

• Payment Processors: bKash, Nagad, Rocket, Upay, and authorized banks (such as Dutch-Bangla Bank and BRAC Bank) — only the information necessary to carry out transactions.
• Technology Partners: Organizations providing cloud hosting, cybersecurity, and data analytics services, who operate under strict confidentiality agreements.
• Game Providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other providers — minimum information necessary to operate gaming services.

4.2 Legal Obligations

If a competent authority, court, or regulatory body requests information through a legal process, ge66 may be obligated to provide that information in accordance with applicable law. Where legally possible, you will be notified in advance.

4.3 Business Transfers

In the event of a company merger, acquisition, or transfer of assets, user information may be transferred. In such an event, the new controlling party will follow data protection standards equivalent to this Policy.

Cookie Policy

The ge66 platform uses cookies and similar technologies. The purposes of cookie use are as follows:

• Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function properly without these.
• Functional Cookies: Remembering language preferences, payment method selections, and personalized settings.
• Analytics Cookies: Analyzing page visit patterns and usage behavior to improve service quality.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some functionality of the platform.

Data Protection and Security

ge66 takes industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmission is protected by 256-bit SSL encryption.
• Data Masking: Stored payment information is masked; full card or account numbers are never stored.
• Access Controls: Only authorized personnel have access to specific information, and all access is logged.
• Firewall and IDS: Intrusion detection systems prevent unauthorized access.
• Regular Security Testing: Periodic security audits and vulnerability assessments conducted through third parties.
• Secure Servers: Data is stored in secure data centers and regular backups are taken.

While we are committed to ensuring the highest level of security, it is acknowledged that no transmission of information over the internet is completely risk-free. In the event of a data breach, ge66 will take prompt action in accordance with applicable law and will notify affected users.

Data Retention Period

ge66 retains user information in accordance with the following policies:

• Active Accounts: All information is retained for as long as the account remains active and as long as necessary to provide services.
• Closed or Inactive Accounts: Information may be retained for a defined period after account closure for legal obligations, dispute resolution, or fraud investigations.
• Financial Transaction Records: Financial records may be retained for a longer period in accordance with anti-money laundering regulations and tax law.
• Marketing Communications: Upon withdrawal of consent, the use of information for marketing purposes stops immediately.

Once the need to retain information has ended, ge66 deletes it or irreversibly anonymizes it using secure methods.

Your Rights

As a user of ge66, you have the following rights over your own information:

• Right of Access: The right to request to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though complete deletion may not be possible where legal obligations exist.
• Right to Restrict Processing: The right to request that your information be used for limited purposes only.
• Right to Withdraw Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.
• Right to Portability: The right to receive a copy of your information in a structured, machine-readable format.

To exercise these rights, email [email protected]. We generally respond within a reasonable time after receiving a request.

Protection of Minors

ge66 gives the highest priority to protecting the privacy of minors. Our platform is for persons aged 21 and above only. We do not knowingly collect personal information from any minor. If it comes to our attention that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.

Age verification is mandatory at the time of registration. If a parent or guardian suspects that their minor child has registered on ge66, please contact [email protected] immediately.

International Data Transfers

Some of ge66's technology service providers may use servers located outside Bangladesh. In the case of such transfers:

• We ensure that the receiving party maintains adequate data protection standards.
• All international transfers are protected by contractual security clauses.
• Data-processing agreements are executed with third parties that are consistent with this Policy.

Changes and Updates to the Policy

ge66 reserves the right to amend this Privacy Policy from time to time. For significant changes:

• Notice will be provided to your registered email or on the platform.
• The "Last Updated" date at the top of the Policy will be updated.
• Continued use of the platform after a change will be considered acceptance of the new policy.

For significant changes, particularly those that limit your rights, we may seek your explicit consent. We recommend that you review this Policy regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, contact ge66:

• Email: [email protected]
• 24/7 Live Chat: via the ge66.lat platform

We take all requests and complaints regarding your personal information seriously and aim to respond within a reasonable time. If you feel your rights have been violated and are not satisfied with our response, you have the right to lodge a complaint with the relevant authority.